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Corporate Communications

IndyStar.com  & Indianapolis Star 5/4/01

Lock maker Best eliminates 100 jobs, shuffles managers

By Norm Heikens
Indianapolis Star
May 04, 2001

Best Access Systems has cut 100 of its 1,800 employees in the first forced layoff in the Indianapolis company's 78-year history.

The blue-collar employees, most of whom manufactured parts for door locks at Best headquarters on the Northeastside, were informed of the action Wednesday. The layoffs were effective immediately.

"We had some positions we didn't need anymore," said spokesman Stephen Clark. "It's more a reallocation of resources."

Best in turn will hire 40 to 60 technicians to service electronic locks for its United States and Canadian field offices, Clark said. Electronic locks are selling faster than the traditional mechanical versions.

A management reshuffling is accompanying the layoffs as the company is being broken into leaner business units. Most of the approximately dozen displaced vice presidents and department managers have been offered separation packages or positions elsewhere in the company, Clark said.

Driving the shakeup is Russ Best, 39, who took over in 1994 from his father, company founder Walter Best, and is looking to dramatically expand the business.

A new five-year plan calls for more than tripling Best's $150 million in annual sales, Clark said. Most of the growth will come from deeper penetration of its current North American markets, where Best focuses on university, government and commercial buildings.

Clark said Best Access intends to sell its headquarters building at 6161 E. 75th St. and has courted companies interested in buying the building. However, he emphasized there are no plans to sell the company itself, and that any move would be to another location in central Indiana.

=================================

THURSDAY, MAY 3, 2001

Best Access Systems restructures, eliminates 100 jobs

By Anthony Schoettle
IBJ Daily Reporter

Indianapolis-based Best Access Systems cut 100 local jobs Wednesday and announced that it is purchasing all of the 30 independent sales offices across the country and Canada that market its products.

BAS officials said the job cuts were part of a restructuring that also included the recent elimination of six of its 12 vice president positions and 10 of 18 department head posts. Included in those cuts were Chief Financial Officer John Hiatt and Controller Paula Tinkey.

BAS employees who were let go yesterday were immediately escorted out of the company's headquarters at 6161 E. 75th Street. A BAS employee who did not lose his job and asked to remain anonymous said employees were given no prior notice of the meeting where the layoffs were announced.

All the department heads and vice presidents affected were offered reassignments or severance packages, said Stephen R. Clark, BAS spokesman. All other employees who were let go were offered multi-week severance packages and outplacement support, he added.

The cuts are not a sign of trouble at BAS, Clark insisted. "This isn't reactive to the economy," he said. "We're strong financially. Our production levels will not drop, but these changes will help us gain efficiencies.

"The 100 positions being eliminated are viewed as not essential toward helping us meet our strategic and business plan objectives," Clark said. "The company is changing, and the skills required to be successful in the company are also shifting."

Clark added that any "high performing" employees whose positions were found to be non-essential were offered other positions.

While BAS is cutting certain jobs company officials no longer deem necessary, Clark said employees are being added who have expertise in electronics and other skilled areas.

BAS was founded in 1925 in Seattle and moved to Indianapolis in 1938. The company was previously known as Best Lock and focused on making interchangeable door locks for commercial use. But now the industry is changing, and BAS is focusing more on electronic access systems, Clark said.

BAS remains one of the nation's major makers of industrial and institutional locks and has 1,800 employees nationwide.

Russell Best, 39, took over for his father, Walter, as CEO of the company in 1996.

 

Sometimes corporate communications involves talking to the press. The examples shown are local news articles that appeared after I spoke with the press. Before speaking to reporters, I wrote out potential questions and answers so that I was prepared.

clever >> Exhibiting mental adroitness or astuteness; practical ingenuity, understanding, skill; original, bright, nimble, shrewd, inventive, playful, amusing, witty.

smith >> One who makes or works at something specific. Often used in combination: A wordsmith (a fluent and prolific writer, especially one who writes professionally; an expert with words.)

 

CleverTip: When talking with a member of the press, remember that you don't have to accept the premise of their question, and it's okay to pause and think before you answer.

Thoughtful. Creative. Engaging. Clever!

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Stephen R. Clark | Stephen@CleverSmith.com

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